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fruity: Support
We aim to offer fantastic customer support
to our clients and answering your questions / queries / problems are our first priority!
We also have a dedicated server status page that will keep you up to date with any
maintenance work or known issues.
| We recommend new customers
read our welcome page which has step by step instructions to
help you get you
started with the basics like setting
up e-mail addresses, FrontPage Extensions,
uploading your files
with FTP, backing up your
files, bandwidth,
CGI scripts and more. |
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| You can search our comprehensive help
database by logging in to your control panel and clicking 'support database'. You can find your log in details on
the welcome e-mail we sent you when you
signed up for your
hosting. If you
don't have yours
please contact us and we will resend
it. |
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Please send support requests to: support@fruitywebhosting.co.uk
We aim to reply to all e-mails within one
hour during office hours. You can also send
e-mail support requests via your customer
control panel. |
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